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How do I place an order?Placing an order is simple! You will be directed to our partners page, browse our product collection, add items to your cart, and proceed to checkout. You’ll need to enter your shipping details and payment information to complete the order.
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How long will it take to receive my order?Order processing usually takes 3-5 business days, and shipping times vary based on your location and the shipping method you choose. You'll receive a tracking number once your order ships, so you can monitor its progress.
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Can I change or cancel my order after placing it?Once an order is placed, we work quickly to process and ship it. If you need to make changes or cancel your order, please contact our partner as soon as possible. We may be able to accommodate changes before the order is processed.
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What is your return policy?Please see return policy per sites policy.
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How can I track my order?Once your order has shipped, you will receive an email with tracking information. You can use this to track the status of your delivery through the shipping carrier’s website.
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Is my payment information secure?Yes, your payment information is secure. We use industry-standard encryption to process payments through trusted payment processors like PayPal and Stripe. We do not store your credit card details.
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Do you offer discounts or promotions?We occasionally offer discounts and promotions. To stay up-to-date on the latest deals, sign up for our newsletter or follow us on social media.
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How do I contact customer support?If you have any questions or need assistance, please reach out to our customer support team at moth3rsremedy@gmail.com or through our contact form on the website. We’re happy to help!
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What should I do if I received a damaged or incorrect item?We’re sorry if there was an issue with your order! If you received a damaged or incorrect item, please contact our customer support team immediately at moth3rsremedy@gmail.com with your order number and a description of the issue. We will resolve it as quickly as possible, including offering a replacement or refund.
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Do you offer free shipping?We offer free standard shipping on orders over $150 within the United States. For orders under that amount, shipping charges will be calculated at checkout based on your location and selected shipping method.
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Can I change the shipping address after placing my order?If you need to change your shipping address after placing an order, please contact us as soon as possible. If the order hasn’t been processed or shipped, we’ll be happy to update your address
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How can I provide feedback or suggestions?We love hearing from our customers! If you have feedback or suggestions about our products or website, please send us an email at moth3rsremedy@gmail.com or use the contact form on our website.
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Can I use your products if I'm pregnant or nursing?While many of our products are made with natural ingredients, we recommend consulting with your healthcare provider before using any new products during pregnancy or breastfeeding to ensure they are safe for you.
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Do you offer any wellness products?Yes, we offer a selection of wellness products such as herbal teas, essential oils, aromatherapy, and supplements designed to complement your self-care routine.
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Are there any hidden fees with my order?We believe in transparent pricing. Any additional fees, such as shipping charges, will be clearly displayed at checkout before you confirm your purchase. The total price includes product costs, taxes, and applicable shipping fees.
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Can I change the shipping method after my order is placed?Once an order has been processed and shipped, we’re unable to change the shipping method. However, if your order hasn’t been shipped yet, you can contact us to request an update to your shipping preference.
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What should I do if I receive an item I didn’t order?If you received an item you didn’t order, please contact us immediately.
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